Frequently Asked Questions
Everything you need to know about shopping for your stylish pet.
How do I determine the correct size for my pet?
We recommend measuring your pet's chest girth and neck circumference, then comparing them to our size chart located on each product page. If your pet is between sizes, we suggest choosing the larger size for a more comfortable fit.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn and unwashed items. Please ensure the product is free of pet hair and in its original packaging to qualify for a full refund or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10 to 21 business days.
Are AdeoPets garments machine washable?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and prevent shrinking.
Do you offer international shipping?
Yes, we ship our pet fashion worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.